SENIOR Transportation was started as a Wheelchair Van
mobility assistance service company in December of 1995. Today, we have
an enormous amount of experience and one of the largest fleets of
Wheelchair vans to serve the communities throughout Southern New Jersey.
Each of SENIOR's drivers is a Mobility Assistance Vehicle -
Technician (MAV-T) and has completed a state certified course to
prepare them to adequately meet the needs of those patients who will use
our Wheelchair Coach services. In addition, each MAV-T has a
current CPR certification and basic first aid training that are
updated regularly.
SENIOR is always adding new wheelchair accessible vans to its
fleet. All of our vans are newer and are kept in top condition. Each
vehicle is regularly removed from service for mechanical inspection and
any needs are cared for immediately.
Insurance and Payment info for Wheelchair Coach Service
Potential patients should note that Medicare does not
reimburse for Wheelchair Coach transportation. However, most
insurances will pay for wheelchair coach transports when the person who
wants to use the service
If you have insurance other than Medicare, then be sure to contact
them prior to calling for an appointment to insure that your policy will
reimburse for Wheelchair Coach transportation. In addition, many
insurance companies require pre-certification or pre-approval
before any medical transportation is
provided. If your insurance requires pre-certification or
pre-approval, then be sure that you, your doctor, or your case manager
obtains the prior approval before calling for an
appointment.
If you have Medicaid, you must call LogistiCare (LGTC).
LGTC has been granted the status of Medicaid broker in the state
of New Jersey for transportation services. They accept and
schedule all Non-Emergency, Medicaid transportation
transportation in the state.
If you are a Medicaid beneficiary and require non-emergency Ambulance
service or Wheelchair Coach assistance to get to and from your medically
necessary appointments, you must call LGTC to
arrange for your medical transportation needs.
LGTC Contact Information:
We want to serve you whenever possible. If you call LGTC for
an appointment, be sure to request Senior Transportation as your
preferred provider. If you make such a request and any other
service arrives, please call us and tell us of this happening
(888-407-9897).
SENIOR also accepts personal checks and both MasterCard and Visa
payments for Wheelchair Coach transports.
Scheduling Appointments for Wheelchair Coach Service
Our Intake/Dispatch office prefers to have 72 hours notice to
schedule all wheelchair coach transportation. Normally, our schedules
for the coming day are completed before noon on the preceding day.
Therefore, it is very important to make arrangements for transportation
as soon as you know that you will be requiring it; that is, when you
make your doctor's appointment, when you make you appointment for
medical tests, etc.
Again, remember that, if you are a Medicaid beneficiary, you
must call LogistiCare at the numbers listed above to
schedule your appointment (and don't forget to ask for Senior
Transportation as your "preferred provider".)
Our Intake/Dispatch will receive calls for scheduling Wheelchair
Coach Service from 7:00 a.m. until 6:00 p.m. Monday through
Saturday. If you are not sure about what you need to use our
service, feel free to call and discuss our services with our
Intake/Dispatch department personnel. They would be happy to help
you.
Courtesy Contacts and Cancellations
Please be sure that we have your current telephone number or that
your correct telephone number has been supplied to LogistiCare. If we
need to contact you about your transport, we must have the correct
contact information.
On the day prior to your transport, one of our office staff will call
your home to verify that you plan to travel with us the next day.
If you do not plan to keep your appointment, please inform us of this
when our representative contacts you.
You may have to cancel after our representative has called you.
If so, please call us just as soon as you know that
you will not be traveling with us as scheduled. Failure to inform our
representative or give us advance notice of cancellations causes
problems for our drivers and other patients; so please be considerate of
the other patients and our drivers.
Hours of Operation for Wheelchair Coach Service
Our Wheelchair Coach Services run from 4:30 a.m. through 10:00 p.m.
Monday through Saturday. However, special transports can sometimes be
provided if arrangements are made far enough in advance. If you
need special times or days, give us a call. Sometimes we can help
you with your unique transportation needs.
